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Legal

Terms of Service

TERMS OF SERVICE

Last updated: October 10, 2025
Owner: World Delete LLC
FEI/EIN: 30-1251788
Registered address: 4300 Biscayne Blvd, Suite 203, Miami, FL 33137, USA
Official website: https://world-delete.com
Internal platform: https://world-delete.app

1. Introduction and acceptance

This document sets out the Terms of Service that govern access to, use of and contracting for the services offered by World Delete LLC (hereinafter, “World Delete”, “the company” or “we”) through its digital platforms, including the website world-delete.com and the intranet world-delete.app.

By signing the contract generated through the World Delete platform -whether digitally or by handwritten signature- the client declares that they have read, understood and fully accepted these Terms of Service, which form an integral part of the service provision agreement.

World Delete may update or modify these Terms when necessary for legal, technical or operational reasons, by publishing the revised version on this same page. Updated versions will take effect immediately upon publication, without prejudice to the specific conditions agreed in contracts already signed.

2. Description of the services

World Delete offers professional services for managing, removing and de-indexing online information, aimed at protecting the digital reputation, privacy and image rights of its clients.

The main services include, among others:

  • Removal of content from search engines, social networks, forums, blogs and digital media.
  • De-indexing of links on Google, Bing, Yahoo, Yandex or other equivalent engines.
  • Management of removal requests before platforms, authorities or technology companies.
  • Mitigation of defamatory or harmful content and improvement of the client's digital presence.
  • Technical and legal assistance in cases of personal data exposed in open sources or public databases.
  • Monitoring of mentions, detection of reappearances and periodic reports.

Services are provided in accordance with the contract signed by the client and under applicable confidentiality and data protection standards. In no case does World Delete guarantee results contrary to the law or interventions on content protected by public interest, freedom of the press or final judicial decisions.

3. Registration, verification and KYC/AML compliance

Before initiating any provision of services, World Delete requires the client to complete an identity verification (KYC) and anti-money laundering (AML) process.

The verification process includes the documentary and biometric validation of the client, carried out through a certified external provider:
MARKETS PROLIVE 360, S.L. (Didit.me), with registered office at C/ Nàpols 227, 1ª, 08013 - Barcelona, Spain, and privacy email [email protected].

Such verification may include, depending on the case:

  • Facial capture through biometric recognition.
  • Scanning or upload of an official identity document (national ID, passport or license).
  • Checks against international sanctions lists, PEP and suspicious activities in accordance with the AML/CFT regulations in force.

The client expressly authorizes World Delete and its KYC/AML provider to carry out such verifications exclusively for the purposes of identity validation and regulatory compliance.

The data collected during this process is encrypted and stored securely for the duration of the contract, and is processed in accordance with the Privacy Policy available at world-delete.com/privacy-policy.

4. Economic conditions and billing

All services contracted with World Delete are subject to the prices, terms and conditions established in the commercial proposal or individual contract signed by the client.

The client undertakes to make payments in accordance with the agreed amounts and schedule. Failure to meet payment obligations may result in the temporary or permanent suspension of services, without prejudice to any applicable legal actions.

World Delete accepts the following payment methods: international bank transfer, Stripe, PayPal, USDT (Tether), Western Union and Zelle. All payments must be made in the agreed currency (USD or EUR), net of bank or transfer fees.

The client will receive an electronic invoice for each transaction in accordance with the applicable tax regulations. In the case of corporate or institutional clients, they may request billing with intra-community or exempt VAT, depending on jurisdiction.

Prices may vary due to causes beyond World Delete's control (e.g., rate fluctuations, third-party management costs, court fees or special legal requirements). Any modification will be communicated to the client in advance and will require express acceptance before being applied.

5. Service execution and delivery of results

Once the contract is signed and the initial payment validated, World Delete will begin the technical execution of the contracted services.

The process includes the following phases:

  • Diagnosis and planning: analysis of affected links, content and sources.
  • Technical execution: request for removal, de-indexing or neutralization of the content depending on the type of medium.
  • Verification: confirmation of the disappearance or de-positioning of the content.
  • Reporting and follow-up: the client receives access to the world-delete.app control panel to view the progress of the case in real time.

Execution times vary depending on complexity, jurisdiction and type of content. On average, removals are resolved within 10 to 30 calendar days, although cases involving media outlets or judicial databases require a customized technical and legal study.

World Delete does not guarantee fixed deadlines or immediate results, since success depends on external factors and compliance with the policies of each platform or medium.

The client acknowledges and accepts that the provision of the service entails an obligation of means and not of result, except in those cases where a contractual guarantee of removal or refund has been expressly agreed.

6. Warranties and limitations of liability

World Delete guarantees the application of all reasonable technical, legal and operational resources to achieve the removal or de-indexing of the contracted content.

If, once the available avenues have been exhausted, the removal of one or more links is not achieved, World Delete will offer the client one of the following alternatives:

  • Replacement of the link with another of equivalent difficulty and reach, or
  • Proportional refund of the work not completed, as the case may be.
  • In no case will World Delete be liable for:
  • The persistence of content hosted in media outlets with archiving rights or public interest.
  • Delays or impossibility of removal arising from judicial, regulatory or administrative decisions.
  • Technical failures of third parties, such as search engines, hosting providers or social networks.
  • Indirect damages, loss of profits or reputational harm arising from the content itself or its reproduction by third parties.

World Delete is also not liable for the subsequent reappearance of removed content when it is republished by third parties or through mirror copies (mirrors). In such cases, the client may contract additional maintenance or monitoring services.

World Delete's total liability, in the face of any contractual or non-contractual claim, will at all times be limited to the amount actually paid by the client for the services subject to the claim.

7. Confidentiality and intellectual property

World Delete and the client undertake to maintain absolute confidentiality over all information exchanged during the execution of the services, including personal data, strategies, reports, communications and technical documentation.

The information shared may only be used for the purpose of fulfilling the contract and may never be disclosed or transferred to third parties without express consent, except for a legal obligation or a duly substantiated judicial requirement.

World Delete will apply appropriate technical and organizational measures to protect the information in accordance with international security standards, in particular the ISO 27001:2022 and ISO 9001:2015 standards.

All reports, analyses, content, graphics, software and tools developed by World Delete within the framework of the provision of services are its exclusive intellectual property, without prejudice to the client's right to use them for the purposes set out in the contract.

The reproduction, distribution, transfer or publication of such materials without the written authorization of World Delete is prohibited.

8. Protection of personal data

World Delete acts as the data controller of the personal data of its clients and contacts, in accordance with Regulation (EU) 2016/679 (GDPR), the Florida Digital Privacy Act (FDPA) and the California Consumer Privacy Act (CCPA).

The personal data collected is used exclusively for the provision of contracted services, administrative management, KYC/AML verification and compliance with legal obligations.

The processing of biometric and documentary data carried out in the verification processes is performed through the certified provider:
MARKETS PROLIVE 360, S.L. (Didit.me)
C/ Nàpols 227, 1ª, 08013 - Barcelona, Spain
[email protected]

World Delete stores data in secure environments with enterprise-level encryption, using servers located in the European Union and managed by Amazon Web Services (EMEA SARL) and Contabo GmbH.
Both providers comply with European data protection regulations and apply advanced security and availability measures.
AWS holds international security certifications, including ISO 27001, while Contabo operates under GDPR compliance and technical information protection standards.

Users may exercise their rights of access, rectification, erasure, restriction, portability and objection (ARCO) by sending a request by email to [email protected], accompanied by a document proving their identity.

More information about data processing is available in the Privacy Policy, accessible at https://world-delete.com/privacy-policy.

9. Termination, suspension and refunds

The client may unilaterally terminate the contract at any time, by notifying World Delete in writing. In the event of cancellation before the start of the work, the full amount paid will be refunded.

If the service has already begun, the refund will be limited proportionally to the work not performed, as established in clause 6 of these Terms.

World Delete may temporarily or permanently suspend the provision of services in the event of:

  • Failure to meet payment obligations.
  • Providing false or inaccurate information during the KYC verification process.
  • Detection of illegal, defamatory activities or activities contrary to the legislation in force.
  • Fraudulent or unauthorized use of World Delete's reports, systems or accesses.

In cases of justified suspension, there will be no obligation to refund.

The termination of the contract will not release either party from complying with obligations of confidentiality, data protection or outstanding payments.

10. Applicable law and jurisdiction

These Terms of Service will be governed by and interpreted in accordance with the laws of the State of Florida (USA), without prejudice to the complementary compliance with the data protection and consumer regulations applicable in the European Union.

For the resolution of any dispute or claim arising from the interpretation or execution of these Terms, both parties expressly submit to the exclusive jurisdiction of the courts of Miami-Dade County, Florida (USA), waiving any other jurisdiction that may correspond to them.

In cases where European or local regulations so require, World Delete may appoint a legal representative or point of contact within the European Union to deal with data protection and consumer authorities.

In the event of divergence between the Spanish and English versions of these Terms, the English version will prevail.

11. Communications and notifications

All notifications, requirements or communications between the client and World Delete must be made in writing through the following official channels:

Any communication made through the indicated channels, or through the https://world-delete.app platform, will be considered valid, provided that it allows proof of its sending and receipt.

12. Linked documents

These Terms of Service form part of a comprehensive legal framework that includes the following supplementary documents, which are incorporated by reference and apply jointly:

The client declares that they have read and understood the content of all these documents, which are available for permanent consultation on the official World Delete website.

13. Integrity clause

These Terms constitute the entire agreement between World Delete and the client regarding the contracted services, and supersede any previous communication or understanding, oral or written, relating to the same subject matter.

The nullity of any of its clauses will not affect the validity of the rest of the document, which will remain in force in all its provisions.