How can we help you?

Yes. All our services are invoiced in accordance with applicable law. We issue an invoice with the client's tax details and a detailed description of the contracted service, including item, amount and currency.

We accept PayPal, USDT (Tether), international bank transfers, Stripe, Western Union and Zelle. All payments are processed through verified corporate accounts and in full compliance with KYC/AML requirements.

Yes, if the case is deemed unfeasible and the service has not yet begun. Once the removal process has started, the payment is considered executed.

Prices include VAT or local taxes where applicable. For international operations, amounts are expressed without tax withholding, depending on the client's jurisdiction.

We guarantee the effective removal or deindexing of the contracted links. If a link cannot be removed within the agreed timeframe, the client can choose between replacing the link or a refund for the work not completed.

It depends on the platform and the nature of the content. On average, cases are resolved within a timeframe of 10 to 30 calendar days. Content published in the media or in judicial databases requires a customized timeframe and a prior technical assessment.

The client is informed of the reasons and alternatives are offered; for example, deranking the link so that it is no longer visible in the search engine or on the contracted platform, or refunding the payment made.

Yes. All clients receive free monitoring for 90 days after completion. Extended monitoring and alert plans are also available upon request.

Yes. We handle removals on Facebook, X (Twitter), TikTok, Instagram, YouTube, LinkedIn and others, using the internal systems and legal processes of each platform.

Correct. We locate and remove or deindex articles from forums, blogs and digital portals.

Yes. We remove photos and videos hosted on servers, websites or search engines.

Yes. On open platforms and in the media, we handle their removal, concealment or counteraction with positive, verifiable content.

This is part of World Delete's know-how. In any case, we have a team of specialists in technology, data privacy and cross-border information management.

All information is managed in accordance with strict ISO 27001:2022 policies and internal confidentiality agreements (NDA). Client data is never shared without a legal basis or explicit consent.

Yes. We operate in full compliance with the GDPR and equivalent data protection laws in each jurisdiction. In addition, our Data Protection Officer for Europe is: Seven Degrees Global Partners SL (Alfonso González) 📧 [email protected] / ☎️ +34 930 180 264 - Spain.

Yes, under strict confidentiality agreements and controlled technical access. No third party accesses personal data without prior authorization.

It begins with a free diagnosis, followed by a detailed quote, the signing of the contract and technical execution. Clients receive real-time progress updates through our APP: world-delete.app/login, with 24/7 access to their case dashboard.

On secure servers located in the European Union (mainly Spain, Germany and Finland), with AES-256 encryption and redundant backups in ISO 27001 environments. In addition, clients' files and documents are hosted on Amazon Web Services (AWS) and Contabo GmbH, both internationally certified providers. Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg. Registration No.:

Only when necessary to execute specific services in jurisdictions outside the EU, and always under Standard Contractual Clauses (SCC) approved by the European Commission.

Our DPO for Europe is Seven Degrees Global Partners SL (Alfonso González) - [email protected].

Yes. We adhere to the principles of transparency, purpose limitation and erasure rights, in line with the Florida Data Privacy Act (FDPA) and the California Consumer Privacy Act (CCPA).

By writing to [email protected] with proof of identity. Requests are processed within a maximum of 30 days.

Yes. We manage reputation and content removal for governments, public entities and senior public officials.

We assess the public nature of the content and establish a priority schedule to neutralize the identified risks.

Yes, this is precisely part of the World Delete team's know-how.

Public entities must maintain transparency, but they also have the right to protection against defamation and disinformation.

Yes. We help design strategic communication and positive positioning in national and international media.

Yes. Our main approach is to remove or block the source data that feeds AI systems.

In most cases, yes. The process consists of identifying the personal data and then removing it from the original sources that store the content. Afterwards, we ensure that no AI platform displays outdated or already removed information.

It applies to accessible datasets and future reindexing, although older versions of the models may not be retrained.

Yes. Through proactive work, exclusion from datasets and control of the digital footprint.

It is based on the EU GDPR, the Digital Services Act, the AI Act and other national privacy laws.

Yes. We hold ISO 9001:2015 (Quality Management) and ISO 27001:2022 (Information Security) certifications, both issued by RINA, an international inspection and certification body based in Italy. Founded in 1861 in Genoa as Registro Italiano Navale, RINA is one of the oldest classification societies in the world and a founding member of the International Association of Classification Societies.

They confirm that our processes comply with international standards of quality, traceability and data protection.

Through end-to-end encryption, role-based access control, dedicated firewalls and continuous network monitoring.

It is a penetration test performed by Netitude (United Kingdom) that validates the resilience of our infrastructure against external attacks and DDoS threats.

Yes. Our systems successfully passed intrusion and stress tests, confirming the robustness of our technical architecture.

Yes. All clients must complete a Know Your Customer (KYC) identity verification process before signing the contract.

It includes a facial scan and the validation of an official identity document (national ID, passport or driver's license) through a secure biometric verification system.

Because World Delete complies with international AML/CFT standards (Anti-Money Laundering / Combating the Financing of Terrorism). This process prevents fraud, identity theft and unauthorized operations.

Our verification system connects via API to a certified provider that complies with international standards: ISO 27001, ISO 27017, ISO 27018 and GDPR, guaranteeing maximum security, privacy and confidentiality of the data processed.

The data is encrypted and stored only for the duration of the contract, and is used exclusively to verify identity and legal compliance.